Our Policies

Welcome to Cozy Cat, where we prioritize the well-being, comfort, and happiness of our feline guests! To ensure that every kitty has the best possible experience during their stay, we've carefully crafted a set of policies that outline our standard for care, safety, and cleanliness. These policies, that we ask all parents to review carefully and adhere to, help us maintain a luxurious environment for every furry companion. Our staff is dedicated to providing the highest level of care for your whiskered family members, so you can enjoy peace of mind while your away.

Business Hours

Monday - Friday
9:00am - 5:00pm

After hours & Weekends drop off/pick up: $10

Pickups past 8:00pm with be charged 1/2 the regular nightly price

Payments & Deposits

NON HOLIDAY
* 50% Deposit required when reservation is made. The remaining 50% due at drop off.
* 48 hr notice to get a refund or credit for future services.
* No show or cancellation under 48 hours will not get a refund.
* Full payment is due at the time of drop off.

HOLIDAY
* 50% deposit required when reservation is made. The remaining 50% due at drop-off.
* 7 days notice for cancelation
* Holiday period is 3 days before and 3 days after the holiday and may be subject to holiday pricing.
* Cancellation within 7-day period will receive 50% of deposit, before 7 days full refund or credit.

We accept Cash, Debit, Venmo